Each fortnight we will be spotlighting a member of the team so that you can get to know the people behind the Pacem brand. This week we feature Operations Manger, Gemma McShane, who has been a core member of the team since 2015. Gemma joined the team as a placement student, before completing her degree in Finance & Investment Analysis achieving a First-Class Honours. Gemma completed her Level 4 Diploma in Financial Planning in 2018 and is now responsible for the smooth daily operations of Pacem.

Gemma tells us a bit more about herself below.

Your Name:
Gemma McShane

Your Role:
Operations Manager

How long have you been with Pacem?
6 Years in April past

What does your day-to-day role entail?
My role entails helping with the smooth daily operations of the business; preparing and presenting team meetings, supporting the team with any queries they may have on processes or procedures, attending interviews, helping with induction & training plans for new team members, preparing for management meetings and overseeing ongoing projects. Every day is different – which is why I enjoy my role so much.  

How would you describe yourself in three words?
Organised, diligent & a control-freak! (I sound delightful!)

Tell us something that might surprise us about you…
I’m due my first baby in October – counting down the weeks now!

What do you like most about your job?
The team and the culture within Pacem – every team member is very approachable, which makes working with them very easy!

If you won the lottery, what is the first thing you would do?
Give half of it to charity & split the rest between our immediate families… after we build our dream home of course!

What would you do (for a career) if you weren’t doing this?
I would love to be an Interior Designer – I would need to scrub up on my skills first!

Favourite food
Italian… pizza/pasta

What interests/hobbies do you have outside of work
Having overnight stays at the Galgorm (too often some might say) & attending weddings of family & friends. I also enjoy minding our two-year old nephew – he likes to keep us busy and helps us focus on the more important things in life.

About jessica.higginson@podiem.com